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Business Skills

Jul 26, 2019
2 min

Maximise your personal impact

One of the first steps to take when thinking about maximising your personal impact is looking at your strengths and weaknesses. Being cle...

18 views0 comments

Rachel Crowther

Mar 29, 2019
2 min

It all begins with breath

Are you aware of how your body changes physically when put under pressure? For some people it’s wobbly legs, some people struggle to main...

11 views0 comments

Nick Myles

Dec 14, 2018
2 min

5 ways to be more assertive

Assertive communication isn’t just about being authoritative, it’s understanding how others are feeling and creating a win-win outcome. I...

13 views0 comments

by Rachel Crowther

Nov 9, 2018
2 min

The power of practice

Practice forms an important part of our approach to training, whether we’re looking at Difficult Conversations, Confidence in Interviews ...

16 views0 comments

What is Unconscious Bias? Friend or foe?

Nick Myles

Oct 1, 2018
3 min

What is Unconscious Bias? Friend or foe?

We are consciously able to process 40 - 50 pieces of information per minute. Before reading on, see if you can guess how many pieces of info

49 views0 comments

Nick Myles

Jul 12, 2018
3 min

Handling Difficult Conversations

Difficult conversations in the workplace can be tricky, whether you are initiating the conversation or on the receiving end. Surprisingly...

67 views0 comments

Rachel Wiles

Apr 11, 2018
3 min

Are you role-playing right?

Role-play is a brilliant tool for learning and development - the chance to practice and improve an unfamiliar situation can be invaluable...

22 views0 comments

A little bit of laughter can go a LOLs way

Nick Myles

Jul 6, 2017
3 min

A little bit of laughter can go a LOLs way

You’ve probably heard the statistic that children laugh three hundred times a day while adults only laugh four times a day. Perhaps that'...

17 views0 comments

The Roles We Play As Influencers (Part Two)

Nick Myles

May 25, 2017
2 min

The Roles We Play As Influencers (Part Two)

In order to really get people on your side, convince them of an idea, motivate your team and speak to a wide range of people, you must play

12 views0 comments

Nick Myles

May 25, 2017
3 min

How to Become a Better Influencer

The value of rehearsing complex influencing situations cannot be over-emphasised. In our Open Courses delegates do just that; acquire key sk

28 views0 comments

The Roles We Play As Influencers (Part One)

Nick Myles

May 25, 2017
1 min

The Roles We Play As Influencers (Part One)

In order to really get people on your side, convince them of an idea, motivate your team and speak to a wide range of people, you must play

17 views0 comments

Nick Myles

Mar 18, 2017
3 min

Making Memories

Treat customers like a friend and they’ll tell their friends about it. Everyone has had that kind of experience of customer service that ...

21 views0 comments

Three reasons why you should come to our open evening (21st Feb, 4-8pm)

Nick Myles

Jan 19, 2017
2 min

Three reasons why you should come to our open evening (21st Feb, 4-8pm)

1. Professional development... Our approach allows participants to test out new skills in a fun, engaging and safe environment. We think ...

27 views0 comments

Nick Myles

Nov 22, 2016
2 min

Customer Service When It Matters

Fire fighters, soldiers, police staff, doctors and nurses - often in the spotlight, these people are living examples of the ultimate dedicat

18 views0 comments

Listen to our very first participant-led Podcast here!

Nick Myles

Nov 8, 2016
1 min

Listen to our very first participant-led Podcast here!

This podcast is a culmination of the work put together by participants in our "Overcoming Adversity" workshop at homeless charity Step by St

49 views0 comments

It's Decision Time: How To Make It Count

Rachel Wiles

Oct 28, 2016
3 min

It's Decision Time: How To Make It Count

Taking time out of work to ‘think’ was a new concept, something I would have seen as a waste of time. I am normally trying to think of ideas

29 views0 comments

Nick Myles

Sep 28, 2016
3 min

How Creativity Gives You The Edge

When you think of “learning”, what comes to mind? School classrooms? Hours of revising as a student? Highlighting, note taking, pouring thro

33 views0 comments

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