"We saw an imediate positive change in the energy and enthusiasm of the participants. I'd definitly recomend Different Duck's approach" Claire Birch, Curo (Bath)

Active discussion to gather ideas on how to improve service excellence

Different Duck offers bespoke training using drama to inspire excellence in Customer Service and Engagement.

A 'Delivering Service Excellence' workshop as a part of a experiential learning programme.

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Bespoke customer service training workshops in London and UK. Inspiring teams to adapt, develop and deliver.

Different Duck provide bespoke customer service training to inspire and develop highly motivated, creative thinking teams. Our behavioural drama-based development focus puts an emphasis on seeking out unique customer interactions and excellent consumer engagement on a human-to-human level.

Our dedicated team of facilitator trainers create and deliver bespoke, client-specific programmes and offer tailor made development workshops in London and the UK. We place experience-based, active learning at the heart of everything we do in order to offer a different type of training and development.

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Delivering-Service-Excellence-London

Different-Duck-Drama-London

experiencial-learning-london

Bespoke customer service training workshops in London and UK. Inspiring teams to adapt, develop and deliver.

Different Duck provide bespoke customer service training to inspire and develop highly motivated, creative thinking teams. Our behavioural drama-based development focus puts an emphasis on seeking out unique customer interactions and excellent consumer engagement on a human-to-human level.